Bill
hadn’t. Bill interpreted the casual dress code as anything
within the letter of the law, which was no jeans, no underwear
showing, no torn clothes, and a shirt with a collar, and anyone
at the country club would have understood that to mean you come
to work looking like Tiger Woods. Bill, on the other hand, wore
loud Hawaiian shirts and guayaberas, which worked for him, because
he had a good-size gut that the untucked shirts covered. In fact,
Bill was a bald guy with a beard in late middle age who didn’t
go to the gym, and he didn’t even care that he didn’t
go to the gym. Mike thought it made his whole area look bad.
Then,
after minutes or hours, nobody knows, inspiration struck. Mike
swept away the whole feckless falsework of voting: he’d
institute 360-degree reviews for all his people as part of the
process to determine who got laid off. Conventional reviews, of
course, were done by the boss on subordinates. 360-degree reviews
were done, theoretically, by everyone on everyone else. Mike called
another staff meeting to announce his new plan.
"Well,
gee," said Bill, "exactly who gets a 360-degree review
here? Do we get to do appraisals on you, Mike?"
"No."
"Do
we get to do appraisals on the CIO?"
Mike
gave him a quick warning look. "Of course not."
"Do
we get to do 360-degree appraisals on our own peers in other areas?"
"No."
"But
our peers in other areas do the 360-degrees on us."
"That's
right."
"Well,
this doesn't sound very 360-degrees to me," Bill went on.
"We all know there are people in other departments who are
hard to work with. They don't carry their weight on the project
teams we have to work on. We have a lot of delays because they
don't deliver their part of the work on time. Shouldn't we be
able to make some kind of appraisal that points this problem out
about them, if they can say bad things about us?"
Mike
began to see where this was going. He didn't like it. "We
already have that option," he said.
"Come
again?"
"You
always have the option of telling someone what you think. You're
always able to write someone a memo and just say, this is what
I think of how you do your work, and I'm going to treat this just
as if it were an annual appraisal. You can say I'm rating you
down in teamwork, for instance. . ."
"Are
you kidding?" Bill asked. "If anyone went ahead and
did something like that, all they'd do is poison the atmosphere
for themselves in the whole company."
"I'm
just saying that you always have that option," said Mike.
"We're not going to do it in our 360-degree appraisal program
here, though." It turned out that what "360-degree review"
meant to Mike was that everyone else in the IS department, bosses
and workers alike, got to write appraisals of all Mike’s
people. Mike’s people, on the other hand, didn't get to
write appraisals of anyone else. Not even Mike.
Bill
had a contact in human resources and gave him a call about it.
“Mike wants to have everyone in the IS department write
reviews on his people to let him know which ones he should lay
off. We don’t get to do reviews on anyone else. Isn’t
that against company policy somehow?”
”Not
really,” said the human resources guy.
”But
doesn’t policy say that annual appraisals are done on the
standard appraisal form?”
”Yes,
but nothing says a manager can’t use any form he likes for
any other purpose he might have in mind. What Mike is doing isn’t
an annual appraisal. We can’t stop him from doing something
like that.”
”OK,”
said Bill, and hung up the phone. “Just a bunch of overpaid
enablers,” he muttered to himself. Bill had a pretty good
idea of what was going to happen. Once they’d told the IS
department in the big meeting that mass layoffs were coming, the
atmosphere turned venomous right away. They all suddenly realized
they still had several months to swing into full back-biting mode.
Here Mike was offering everyone else in the department a chance
to screw his own people on official-looking appraisal forms, and
there was no way Mike’s people could fight back. This would
have the effect of making Mike a really popular guy with a lot
of folks. Not his own subordinates, of course, but there were
a lot more people in the IS department who didn’t work for
Mike than who did, and they’d all be given the chance to
take a free kick at everyone in Mike’s area.
”I
can just see it,” said Bill the next day at lunch. He seemed
more than a little shaken. “Everyone who has the tiniest
grudge against any one of us. And it doesn’t even need to
be that – some manager who wants to give a better break
for one of his own guys can screw one of us who might be in line
for the same slot.”
”You’re
really worried about this, aren’t you?” said Al Shultz.
“I don’t think it’s a big deal.”
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